Privacy policy

The manager for the processing of personal data is SIA Outfish reg. No. 40203243218, legal address: Bukultu street 11, Riga, LV-1005, telephone +371 20118558, e-mail: e-mail: info@outfish.lv website: www.outfish.lv

2.1. Processor - is SIA Outfish, reg. No. 40203243218, legal address: Bukultu street 11, Riga, LV-1005, following the instructions of fhmgroup.eu and using technical and organizational data protection measures, will process the personal data of the Client in the amount and manner required and allowed by the regulatory acts of the Republic of Latvia and the European Union. Also, other personal data handlers fhmgroup.eu has the right to receive and process personal data of the Client.

2.2 Applicable legal acts: Regulation No. 2016/679 of the European Parliament and of the Council of the European Union “On the protection of individuals when processing personal data and on the free circulation of such data” (dated April 27, 2016).

2.3 The law on the protection of data of individuals.

3.1 The Privacy Policy (hereinafter referred to as the “Policy”) provides information on how fhmgroup.eu collects, processes, stores, shares, deletes and protects the Client’s personal data, thus ensuring that the Client’s personal data are processed lawfully, in good faith and transparent for the customer view. The policy applies to the personal data of the Customer, the processing of an individual's data and the Customer-provided service.

3.2 In case of updating this policy, all changes will be published on the website www.outfish.lv , in the section Privacy Policy.

3.3 In order to provide the Client with better and more suitable products and services, as well as to provide, support, protect and improve existing products and services, www.outfish.lv processes the data collected during the provision of services.

By visiting and registering on the www.outfish.lv website, the Customer agrees to the terms of the privacy policy, which are set out on the www.outfish.lv website. The customer has the right to withdraw his previously given consent at any time, using the specified communication channels on the website www.outfish.lv. The withdrawal of consent does not affect the legality of the processing, which is based on the consent before the withdrawal.

5.1 When performing certain actions, for example, registering, or ordering products, the website www.outfish.lv may ask you to provide certain information about yourself by filling out and submitting an online form. The Site may request that you provide personal information, such as your first and last name, shipping address, email address, and other personally identifiable information. When ordering products on the Site, you may be asked to provide a credit card number.

5.2 Transaction data is processed in order to deliver goods and provide services, as well as to keep correct records of these transactions. The legal basis for this processing is the performance of a mutual agreement and/or the conclusion of a contract at your request, as well as our legitimate interests, namely the proper administration of our website and commerce.

5.2.1 Company Outfish recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to be used to inform you about other products and special offers, we will respect your choice. In addition, the website www.outfish.lv may selectively provide certain information to other companies or organizations, such as order delivery companies, about products and orders that need to be delivered. If you do not want the information you provide to be shared with other companies, we will respect your choice.

5.2.2 Your personal information is password protected to prevent unauthorized access. We recommend that you do not reveal your password to anyone.

6.1 The website www.outfish.lv processes personal data in order to provide the Client with high-quality, timely and convenient services:

• manage Customer relations, ensuring the conclusion and execution of Agreements, as well as the implementation of related processes;

• examine the Customer's complaints and provide support (including technical) in connection with the provided services;

• inform the Customer about products and services.

6.2 The website www.outfish.lv processes personal data to promote development and offer customers new services, including:

• to develop and offer new products;

• for market analysis and business model development.

6.3 Company Outfish processes personal data for effective cash flow management, including the administration of Customer payments and debts;

6.4 Company Outfish is entitled to process the data for the following purposes, as well as for other purposes, upon receiving a freely given and unequivocal consent from the Client:

• direct marketing activities;

• to promote Outfish's brand image in the market by sending good wishes to the Client, awarding bonuses, organizing surveys for improving existing products and services, as well as creating new products.

6.5 The website www.outfish.lv processes personal data in order to create and maintain the internal processes of company  Outfish, to ensure the circulation of documents and other processes (e.g., archiving of contracts and other documents) to the necessary and sufficient extent.

7.1 By visiting the website www.outfish.lv, you can surf the website anonymously and access important information without revealing your identity. However, in order to provide a better service, we may use "cookies" to track your visit. A cookie is just a string of text information that a website transfers to a browser cookie on your computer's hard drive so that the website can remember who you are. A cookie will usually contain the name of the domain from which the cookie came, the "lifetime" of the cookie and a value, usually a randomly generated unique number. Cookies can help the website organize content more quickly to match your preferred interests. Most major websites use cookies. Cookies themselves cannot be used to identify you.

7.2 You have the option to accept or reject cookies by changing your browser settings. However, if cookies are disabled, you will not be able to use all the interactive features of our website.

7.3 The website www.outfish.lv will save copies of the information provided when registering on the website, ordering products on the website. Viene implements a number of security measures to ensure the security of any personal information provided. The information resides on a secure server that can only be accessed by a limited number of employees who are authorized to access such information. All credit card information provided to us by the buyer is transmitted using Secure Socket Layer (SSL) technology.
SSL technology is used mostly by all online stores. Public and private key encryption with digital certificates are used to manage the security of messages and information. This technology is provided by the Paysera payment system. Company Outfish employees do not have access to information related to credit cards and their owners. All information related to payments is stored on the Paysera servers of the payment institution. When you are asked to enter personal information or credit card information, Paysera ensures the security of this information based on SSL technology. It can be easily identified by the icon at the bottom of the browser window. Your card number will be encrypted and replaced with a unique transaction reference number, so no one can access your card data. Company Outfish does not store customer card data on any of its servers.

We may cooperate with third parties, such as Facebook or Google, which are commonly referred to as service providers, in the event that you visit the website www.outfish.lv and agree to the use of cookies on our website. These service providers enable us to provide you with a better, faster and more secure website experience and to recommend products and services to you that they believe may be of interest to you.

Please note that third-party cookies are subject to third-party privacy policies, so we are not responsible for those privacy policies. Company Outfish understands that children may visit the website www.outfish.lv, but encourages all persons under the age of 13 to consult with their parents or legal guardian before submitting any information to this website.