Warranty Information
At Outfish shop, we stand behind the quality of our products with a comprehensive 1-year warranty.
Your receipt or invoice serves as your warranty card and is required for any warranty claims.
Warranty Coverage: Our warranty covers any damage resulting from manufacturing defects or issues with the quality of raw materials. If you encounter such issues, please contact us to invoke your warranty rights.
Free Warranty Repair: All warranty repairs are performed free of charge in accordance with the manufacturer's guidelines. To prevent any misunderstandings, we strongly recommend that you read the product manual thoroughly.
Warranty Terms:
- The warranty does not cover mechanical damage, scratches, or other damage resulting from improper or careless use.
- The warranty does not cover aesthetic design elements of the product.
- The warranty does not cover damage caused by fires, floods, earthquakes, or other natural disasters.
- The manufacturer reserves the right to refuse warranty service if there are visible signs of unauthorized repair attempts.
- The warranty applies only to products for which the customer can provide a valid receipt or invoice.
These warranty terms comply with the Consumer Rights Protection Law, ensuring that your rights as a consumer are fully protected.
For any warranty-related inquiries or to initiate a warranty claim, please contact our customer service team:
- Via the contact form on Outfish shop website
- By email: info@outfish.lv
- By phone: +371 20118558 (WhatsApp also available)
At Outfish shop, we are committed to providing you with the highest level of customer service and ensuring your complete satisfaction with every purchase.